95% of shoppers read reviews BEFORE they purchase online.
Think about it! Your business reviews are a major deciding factor for potential clients and is why “Reviews Are Your Sales Force”. They even help with your Google Ranking, because one of the top ranking factors is Google Trust!
Stats show that in 2023 customers say they would give you a business review if you simply asked. However, I’ve talked to a lot of frustrated business owners, and they all say the same thing – “I have asked a lot of my customers for a review, they say they will give us one BUT they rarely do.”
The key is it needs to be EASY for both the customer and your team. That’s right, include your team because the reviews are mostly about their service.